Returns - (choose/click one)
Policy Details below
ONLINE RETURN POLICY
We have a 30 day (from the date you receive the item) return window for all items we sell. You must open a return request before the 30 day return window has expired, and we allow 10 days for the item to be delivered to our location. That means the item must be received by us at our location before a total of 40 days has elapsed from the date you received it. Any item received after the 40 day period will be considered returned after our 30 day return window. Please return the shoes using the shipping label provided during the return process. Return shipping costs are the responsibility of the buyer unless there was an error on our part. We can only accept unworn (in like-new condition) products for a full refund. Any items returned in used condition will be subject to as much as a 50% fee, which will be deducted from any refund. All merchandise must be shipped to us in original condition, in the original product box, and in proper packaging. Please place the boxed product in a proper shipping box/bag or padded envelope when returning.
Any returns received after 60 days of delivery are unable to be processed.
If you are looking to "exchange" for a different size, you must return the item you received (using the return system on our website), and order the replacement item separately. You will be refunded for the initial item when it is received and inspected.